I just wanted to take a minute and thank you and the staff at PDS for the customer support and fast response time that was given to us at United Tool & Mold on this entire spindle project. This was by no means Art’s fault and we do understand that things like this happen to us all. The spindle is running great so far and we were very impressed not only at that but also by the way you immediately came down to back your work. We look forward to doing business with you in the future and I will recommend you to other contacts when I get the opportunity. Thank you again for your support and commitment!
We at Boston Gear really appreciate the professional and courteous service we receive from PDS. They are always willing to go above and beyond to satisfy our needs (we are not an easy customer to deal with when we have a spindle to go down). They have also offered us several suggestions to keeping our spindles healthy and tools for monitoring the life of our spindles. Thanks PDS, there are not many left like you out there.
Many thanks to the PDS team for breathing new life into our oldest Chevalier surface grinder! The spindle you repaired for us grinds better die finish surfaces for us than the machine did when it was new. We appreciated receiving spindle delivery three days ahead of schedule, minimizing downtime.
The spindles we are receiving from you from a balancing aspect have been absolutely phenomenal. I am talking Nano ounces, which I cannot achieve without a spec of paint.
Throughout the COVID-19 pandemic, PDS will continue business as usual for repair, service, and consultative sales help. We are fortunate that our work stations are 6’ apart, maintaining safe distance for our employees. As an everyday practice, we keep our workspace 95% cleaner than most manufacturing environments. Let us know how we can help you.