Minimize Downtime with PDS’ Expert Metalworking Spindle Repair Service.
Experience the PDS Spindle and Arbor Repair Difference!
• Over 36,000 spindles rebuilt to better-than-new standards
• World-class diagnostic (RCFA) engineering support
• Integrity of superior workmanship and global reach warranties
Once you hit “SEND” our expert team will be notified that your unit is on its way. If you prefer, download the form and fax it to 704-922-1217.
You will also receive a copy of the completed form to the email address entered. This form needs to be printed and included in the unit shipment to PDS for our reference to match the spindle or arbor to the request. In the event of a warranty spindle or arbor repair, please call the service department @ 704-922-1206 to receive a Return Material Authorization number (RMA#).
If you need an emergency repair, you must call us before you ship your spindle or arbor so we can evaluate our repair schedule.
Emergency repair service requires allocation of technicians and resources in advance. Emergency spindle or arbor repair requests are placed ahead of normal repairs upon receipt. Expedite fees will apply regardless of unforeseen circumstances preventing a scheduled delivery.
Package unit carefully and ship pre-paid to the location nearest you. Don’t forget to include the copy of the completed Repair Form that was emailed to you. Local customers from NC, SC, VA, WV, KY, GA, TN and AL can save on shipping and receive professional spindle or arbor repair service by delivering their spindles or arbors directly to our North Carolina plant for repair.
4367 Dallas Cherryville Hwy.
Bessemer City, NC 28016
32584 Lohne, Germany
Your unit will be inspected and evaluated. A PDS representative will contact you with details and a repair quote.
Repairs are completed on site by our experts at PDS. Final assembly, balance and run-in are completed in our clean room. Return shipping is handled by UPS unless another preference is noted on repair form. Upon customer approval of quotation, we typically ship repaired spindle or arbor within 3-4 business days. Repaired units are warrantied for 12 months from shipment date.
Throughout the COVID-19 pandemic, PDS will continue business as usual for repair, service, and consultative sales help. We are fortunate that our work stations are 6’ apart, maintaining safe distance for our employees. As an everyday practice, we keep our workspace 95% cleaner than most manufacturing environments. Let us know how we can help you.